The Tone Frequency signal is ending
Do you have an electric boiler? Or do you use electricity at normal and off-peak rates and do you not yet have a smart meter? If so, you are making use of the 'Toon Frequent' signal (Ripple Control signal). This signal tells your meter and/or boiler when the electricity consumption at the day or night tariff starts and stops. The TF signal is being phased out by the grid operators between 1 July 2021 and 31 December 2022. This page provides more information about what that means for you.
Frequently Asked Questions
- If you rent through a housing association or housing association or if you are a member of a VVE, it is smart to first check whether an overall solution is already being worked on.
- Grid operators throughout the Netherlands will stop using the TF signal. This creates extra work within the installation sector. We want to provide our rental boiler customers with the best and fastest possible service and therefore work together with an installation partner to guarantee the required capacity and quality.
- If you have opted for the boiler 24/7 on, our installation partner Brinck will contact you by telephone within 5 working days to schedule the installation appointment.
- A timer takes over the function of the TF signal and ensures that the boiler switches on and off automatically. Installing a timer costs an average of € 200. Eneco does not offer this option. You can contact an installer in your area for this. Eneco offers the Boiler 24/7 on as an alternative to the TF signal.